PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
PRIVACY POLICY
It is our policy and guarantee that any information submitted to us from our customers is privately held by us, and is not and will not be shared or resold to any other party without our customers personal consent.
INFORMATION COLLECTION AND USE
*Signs Seen collects only personal information submitted by you to fullfil a specific request such as, on line purchases, information requests, product updates, special sales, etc.
*Our site does not require you to enter any personal information to browse our online storefront.
Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard dritve through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
INFORMATION SHARING AND DISCLOSURE
*Signs Seen will not at any time, sell or rent your personal information to any outside sources, any relevant information submitted by you will be privately held by Signs Seen.
*The only circumstance in which we will share personal information is by a court order, subpoeana, or legal process which requires specific information about you.
You will be advised in advance of any information that is needed to be released.
ON-LINE ORDER SECURITY
You can be assured that ordering from Signs Seen is safe and secure. The instant you enter any personal payment information, you are on a secure server provided by our payment processor PayPal.com, SSL (Secure Socket Layer Technoligies) are utilized.
Whenever purchasing online, whether from us or another online store, always look for the (https) in the address line along with the lock icon on the lower right side of you window. Then you can be assured of online security.
*Signs Seen only secures pages that contain ordering and credit card information through our payment processor PayPal.com.
ORDERING BY PHONE, FAX OR MAIL ORDER FORM
We accept orders by telephone, fax and mail orders for those that prefer not to order online.
We accept all major credit cards by telephone, fax or mail. You can be assured all information is held
in strictest confidence.
If you prefer to order by phone, simply call 614-543-1397.
To order by fax, simply write or type the product information and/or model numbers, your credit card number and expiration date, along with your name as it appears on your card and you telephone number, for security purposes we will call you to get your card billing address along with exact shipping address information. Fax 614-543-9799.
To order by mail, we need the same information as above for faxing, send by U.S. mail to
SignsSeen.com
4406 Clark Shaw Road
Powell, Ohio.
43065
*We do accept personal and business checks made out to Signs Seen, it can take 5 - 10 days for check to clear bank before manufacturing and/or shipment proceeds.
Orders for manufactured items will not proceed until payment clears.
Add 5 - 10 days to manufactured products shipment dates when paying by check.
Orders for pre manufactured products will ship as soon as payment clears.
SELLERS LIMITED LIABILITY
In no event shall seller (Signs Seen, SignsSeen.com or any of its representatives) be liable for consequential, special, incidental, punitive or contingent damages of any kind or nature. In no event shall seller (Signs Seen, SignsSeen.com or any of its representatives) be liable for any interuption of operations of any kind, loss of profits and/or anticipated profits, injury or damage of any kind to reputation or business.
The sellers (Signs Seen, SignsSeen.com or any of its representatives) liabilty is limited to purchase price only.
We (Signs Seen, SignsSeen.com or any of its representatives) reserve the right to cancel any order (In certain cases only) at any time for any reason we deem necessary. Questions, please contact us.
In cases when order is cancelled by Signs Seen, SignsSeen.com, we will issue a refund payment.
All Refund payments may take 30 - 60 days to process.
All shipping dates are approxamite, and as we deal with many manufacturers, every attempt to meet shipping dates are made, but in the event a manufacturer can not meet such date, we can not be held responsible in any way or form for shipping dates that are not met.
There are also times when a product/or products are on back order, we will make every attempt to inform you in these situations. If you have any questions on shipments, please contact us.
By purchasing any items, receiving any quotes or any communications from or with (Signs Seen, SignsSeen.com or any of its representatives) you agree to all statements under this caption (Sellers Limited Liability) .
USE OF SITE
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Signs Seen, SignsSeen.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
PARTICIPATION DISCLAIMER
Signs Seen, SignsSeen.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Signs Seen, SignsSeen.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Signs Seen, SignsSeen.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Signs Seen, SignsSeen.com in its sole discretion.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Signs Seen, SignsSeen.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
REFUNDS
If you are not satisfied with your product, within 30 days from purchase, we will repair or replace same purchased item/items or we may at our option, replace item/items with a product of same value (if you choose this option) as your purchased item/items.
Signs Seen, SignsSeen.com or any of its representatives are not responsible for return shipping costs for item/items unless we deem product defective. If product has visible shipping damage, please contact us and the shipper as soon as product is received.
Items must be returned in same packaging, new condition, along with all included literatures.
No refunds on any electrical products. There is a 20% restocking charge on any returned items.
Any items being replaced will not ship until we are in receipt of the product/products you are not satisfied with.
There are no refunds accepted on custom neon signs, custom portables, custom signs, or any other custom signs or digital displays, channel letters, or any other special order items.
We (Signs Seen, SignsSeen.com or any of its representatives) reserve the right to cancel any order (In certain cases only) at any time for any reason we deem necessary. Questions, please contact us.
In cases when order is cancelled by Signs Seen, SignsSeen.com, we will issue a refund payment.
If a refund is due, all refund payments may take 30 - 60 days to process.
By purchasing any items, receiving any quotes or any communications from or with (Signs Seen, SignsSeen.com or any of its representatives) you agree to all statements under this caption.
Third Party Links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
By your use of this site, by purchasing any item/items, by accepting quotes, estimates or any other communications from Signs Seen, SignsSeen.com or any of its representatives, you agree that all decisions of Signs Seen, SignsSeen.com or any of its representatives are final.
If you do not understand or need any further information or clarification of our policies, please contact us.
Thank You, Signs Seen